Terms and Conditions

Reservation toward any Anzacdayreservation.com services and products, under Lutars Ltd Inc. services constitues full knowledge and acceptance of all Terms & Conditions.

1. Reservation Process
Please note that all reservation steps are powered by Lutars, the managing and owner company of Anzacdayreservation.com. All reservation steps are highly secured with TLS v1.0 256 bit AES encrypted SSL technology. Furthermore, we have implemented and use several up to date security procedures, technical and physical restrictions for accessing and using personal information. The security of the provided date is our top priority. After you select your requested tour, please first click on ‘Book Now’, then you will be transferred to the online payment system of Lutars.com. In the step 1, your tour details will be provided and we will ask for the total number of people, who will join the selected tour. In the second step, accommodation selection will be asked. In the third step, personal details will be asked. In addition to this available optionals regarding the seleceted tour will be presented. In the fourth step, the summary of the final form of the selections will be presented and the payment method will be selected. In the fifth step booking confirmation will come with booking reference number according to the payment method. Doing so, a confirmation e-mail which covers the summary of your confirmed reservation will be presented. In the last step you will get an confirmation number regarding your reservation. Please use this number for any further contacts If you select credit card payment in the fourth step, We will charge the full amount from your credit card details. The refund of the charged amount is subject to cancellation policy. If your select bank transfer option for the payment, then our bank details will be stated accordingly. In this case you will be asked to transfer the requested amount in 48 hours to one of our Euro,GBP, USD or TL accounts. After you have completed the transfer, it will also be asked to send us a notice with your reservation number, which state that you have completed the transfer. The reservation number will be seen in the final step.

2. Liabilities and Insurance

2.1. Anzacdayreservation.com is owned and managed by Lutars Travel Canakkale. Lutars Travel is a registered member of TURSAB (Association of Turkish Travel Agencies)

2.2. The tour programmes stated in Anzacdayreservation.com are operated by contracted licenced tour operaotors. Therefore all responsibility regarding the content of the programmes belongs to the associated travel agency / tour operator.

2.3. The itenaries which are stated in all tour programmes may change due to unseen circumcitances without any prior notice.

2.4. Anzacdayreservation and Lutars Ltd. are not responsible or liable for loss, damage or theft of personal luggage and other belongings, nor for personal injury, accident or illness. We urge you to check with your insurance carrier to ensure you and also purchase additional insurance to cover luggage, personal effects,accident and health. We strongly recommend you obtain cancellation insurance.

Cost of any tour provided By Anzacdayreservation.com Does Not Include:
If not specified visas, laundry, drinks at meals, sightseeing or services not included in the itinerary, excessive baggage charges, travel insurance including health, accident, baggage, trip cancellation and related issues, tipping for personal service, gratuity to guide and driver, airport departure taxes, port taxes, passport expenses, optionals, any personalized request, and any other issues which are not stated in the tour inclusions.

Important Notice:
Smoking is strongly restricted in tour coaches and close common areas.. Anzacdayreservation.com acts only as an agent between suppliers and consumers. Anzacdayreservation.com can not be held responsible for any cancellation of suppliers and unexpected circumtances but Anzacdayreservation does her best to ease the process for clients. If clients misses any part of the product because of their faults, clients can not claim any refund or coverage or replacement. Travellers are responsible for their personal security. Changes or cancellation on details in itinerary done by local suppliers are the responsibility of local suppliers. If a client disturbs other clients, cause any harm or damage to other clients and company, performs illegal and unetchic behaviours, Lutars and Anzacdayreservation may ask the client to leave the tour without any prior notice. Doing so, clients can not claim any refund or coverage or replacement.

Cancellation Policy:
If cancellation is done by suppliers, paid amount are fully refundable. If cancellation is not done by suppliers, All cancellations must be in writing in appropiate time and the following terms will apply on Cancellations:
 

Amendment Policy
The client can amend an exisitng reservation by sending an e-mail request to info@anzacdayreservation.com. The amendment request should be approved by the Anzacdayreservation.com staff. The approval of the amendment is subject to availibility in other tours and conditions. If the requested amended reservation total amount is higher than the exisiting reservation amount, no extra charge applies. If the requested amended reservation total amount is less than the exisiting reservation amount, then the following amendment fee applies over exisiting reservation amount.

Refunds:
Anzacdayreservation.com will pay the refunds according to the cancellation policy to the provided guest credit card details. The bank transfer expenses will be deducted while performing refunds to the guest bank accounts.

Approval Statement
I hearby understand and confirm that Lutars Travel would charge credit card details in advance regarding the provided tour / service from www.anzacdayreservation.com. I accept that the refund of the charged amount is subject to cancellation policy.